Q. Is Medfolks a licensed online pharmacy?
Ans. Medfolks is a certified and licensed online pharmacy that delivers the best quality medicines at the most affordable prices
Q. What are Generic Drugs?
Ans. Though the names are different, generic and brand-name drugs work the same. According to the FDA, generic drugs are just as effective as their branded counterparts. Generic name drugs typically cost about 80% to 85% less than branded drugs.
Q. Are these drugs safe to consume?
Ans. No matter whether a drug is generic or sold under a brand name, there are certain FDA guidelines that every medicine has to adhere to. Since both the generic drug and the branded drug have the same active ingredients, the risk and benefit factors are the same.
Q. Why are generic drugs cheaper than brand drugs?
Ans. This is because the generic drug companies, unlike big pharma companies, do not spend money on advertising, and other expensive marketing gimmicks. They just focus on manufacturing, packaging and distribution, thereby reducing their costs substantially.
Q. How long does it take for the order to be delivered?
Ans. It usually takes 7 to 15 business days for the successful delivery of the orders.
Q. Can I cancel an order and ask for a refund? If I am not satisfied with a product can I ask for a refund?
Ans. Yes you can cancel an order and you can also ask for a refund, subject to company policy. For more details please read our Refunds Policy
Q. Do you offer re-shipment service if a parcel is lost?
Ans. Yes we do offer re-shipment services for all parcels that are lost, subject to certain conditions. Please write to us to know more: medfolks@gmail.com
Q. Is my personal data safe with you?
Ans. Yes, we take all steps to ensure that the details that you share with us are safe. We assure you that none of the data that you share with us is sold by us to any third party.